EXAMPLE:
How many times a week do you go to the grocery store?
12 Answers: 1,1,3,2,1,1,2,3,1,2,2,1
mean = (sum of responses)/(total number of responses)
(1+1+3+2+1+2+2+3+1+2+2)/12 = 20/12 = 1.67
The average respondent goes to the grocery store 1.67 times a week. In real world terms this means most people make 1-2 trips to the grocery store per week.
Similarly, you can determine the most common answer or MODE of a set of data. In the previous example the answers included two 3s, four 2s, and six 1s. Therefore most people surveyed visit the grocery store 1 time per week. So, while the average respondent might visit the grocery store somewhere between 1-2 times per week most real people in that group only make 1 visit.